In the hustle and bustle of meetings, it’s easy to get lost and miss important information or fail to note down key details. Today, artificial intelligence (AI) offers businesses incredible opportunities to stay on top of information and key details in a busy meeting calendar. These AI capabilities are enabled by the Fireflies.ai assistant.
Workflow Automation with Fireflies
Fireflies meeting summary and insights. Image source: Fireflies.ai
Fireflies is a global startup operating in 20 countries and 47 cities. The company offers a voice assistant with innovative transcription solutions.
95% accuracy in transcription tool industry
Speaker identification
Support for over 100 languages, including transcription from English, Spanish, French, and several others
Automatic language detection
Detailed AI-generated meeting summaries (recaps, highlights, action items, and other optional notes)
Benefits Provided by Fireflies
By using the services provided by the startup, your business gains access to various functions and tools.
Recording Conversations from Any Platform
No matter where you are or which tool you use during meetings, AI records voice conversations:
The video conferencing assistant can be integrated into your calendar and record meetings from Zoom, Google Meet, MSFT Teams, Webex, GoToMeeting, and more.
Audio file processing – the system supports MP3, M4A, and WAV formats and can transcribe them.
With the Chrome extension offered by Fireflies, you can capture meetings not only in video conferences but also in diallers, VoIP, and other online calling systems.
Integrations are available with Dropbox, Box, and OneDrive platforms, where transcription tools can automatically process files.
Audio files can be sent using Zapier.
Even more flexibility is provided via the API.
The company enables not only transcription of meeting recordings but also offers additional features:
Smart search with the Conversation Intelligence tool. You can search through conversations using keywords, topics, or even date, time, metrics, questions, sentiments, speakers, etc.
Topic tracking tools – easily create personal topic trackers with one click. This helps automatically find discussions on topics of interest, such as pricing, competitors, etc.
Audio snippets – highlight the most relevant parts of calls and turn them into shareable clips.
Note-taking – insert notes at specific points in the conversation visible to other team members.
Reactions – leave specific emojis to highlight important parts for team members.
AskFred assistant – answers questions in real-time during a live Google Meet call.
Team Member Tracking
Team administrators can track each team member’s performance and engagement through various metrics:
Number of questions asked
Time spent in conversations
Longest monologues
Talk-to-listen ratio
Filler words used
Team member performance indicators. Image source: Fireflies.ai
Fireflies App Store
To increase business productivity, you can take advantage of Fireflies AI apps that automatically generate emails, write reports, analyse conversations, create summaries, and perform many other tasks.
Most popular apps:
1:1 Conversation – summaries of HR meetings.
Conflict Detector – alerts on negative discussion topics or disagreements.
Goal Progress Tracker – project and team performance analysis.
Decision Maker Identifier – helps summarize and structure decisions and plan next steps.
BANT Sales App – sales tracking (budget, authority, need, timeline).
Project Story Builder – turns discussions into actionable ideas.
Objection Handler AI App – ensures process quality.
You can find the full app library for various needs, including sales, recruiting, productivity, product management, finance, education, and more here.
Fireflies Integration Across Business Teams
Fireflies adapts to dynamic and diverse business needs, so the AI assistant can be integrated into various departments, including sales, recruiting, marketing, product and user research, collaboration, engineering, venture capital, healthcare, podcasting, and real estate. Below are some application examples:
Sales
These tools automatically fill in CRMs, structure strategic steps and task/report lists, analyse successful conversations for future use, notify about failed calls, and monitor deal status.
Marketing
In this field, you can organize brainstorming meetings, automate content creation, and share files easily across teams. It also offers brand improvement recommendations, monitors market trends, and helps optimize campaign strategies based on data-driven decisions.
Recruiting
Conversation transcription and structuring. It also helps pass on organized data to other team members in subsequent selection stages, gain insights into potential talent, and more.
Engineering
Fireflies’ tools analyse and transcribe technical issues, store updates, and integrate with JIRA and Asana. Different tools allow tracking project status, analysing recurring issues, and using transcription data to easily onboard new team members.
Fireflies Pricing
The startup offers flexible plans depending on business needs and team sizes. You can find the full pricing comparison here.
Free
For beginners, offering unlimited transcriptions, limited AI summaries, and up to 800 minutes of storage per seat. Also includes conversation transcription from multiple platforms, access to 100+ languages, smart meeting search, AskFred assistant, audio/video upload, and a Chrome extension.
Pro
For professionals and small teams. Pricing – $10/month (billed annually).
Includes everything in the Free plan plus 8000 minutes of storage, downloadable transcripts and summaries, conversation time analysis, Fireflies apps, unlimited integrations, and task manager.
Business
For fast-growing businesses with unlimited limits at $19/month (billed annually).
Additional features include video recording, conversation and team analytics tools, user group tools, and API access.
Enterprise
For large corporations at $39 per seat/month, billed annually.
All benefits feature such as rules engine, SSO, HIPAA compliance, private storage, custom data retention, super admin role, and a dedicated account manager.
Final Thoughts
Fireflies offer a wide range of tools that can be applied across various business processes. These types of solutions can be highly valuable in the market, as users and clients gain access to innovative, AI-powered solutions and capabilities for their business in one place — without the need to purchase different services for separate departments.
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